Refund Policy

Edgab Academy (edgab.com)
Last Updated: February 12, 2026

This Refund Policy applies to online purchases of Edgab Academy learning products made through our checkout on edgab.com.

1. General Policy Principles

  • This policy applies to customers who purchase access via one of the following options (where available):

    • Subscription plan (monthly or annual)

    • Single course purchase (one-time payment)

    • Course bundle purchase (one-time payment)

  • All purchases are governed by this Refund Policy, our Terms of Service, and our Privacy Policy.

  • Refunds are issued only to the original payment method used at checkout.

  • If approved, refunds are processed within 10 business days of approval (processing time may vary by bank/card issuer).

2. Subscription Plans (if offered)

a) Monthly Subscription

  • You may cancel at any time.

  • Cancellation stops future renewals.

  • No refunds are provided for the current active monthly billing period.

b) Annual Subscription

  • You may cancel at any time.

  • Cancellation stops future renewals.

  • Refunds may be available for the unused portion of the annual term, calculated as:

Refund = (Total annual fee paid) − (Used months × full monthly price)
If the result is ≤ 0, no refund is payable.

3. Direct Course / Bundle Purchase (one-time payment)

You may request a refund at any time; however, refunds are calculated based on course units not accessed (regardless of the total course duration). A “Unit” means a top-level lesson/module section inside the course portal.

Refund Calculation (Unit-Based):

  • Unit Fee = Total Course Fee ÷ Number of Units

  • Consumed Fee = Unit Fee × Number of Units Accessed

  • Refundable Amount = Total Course Fee − Consumed Fee

Discount handling: If a discount code was applied, we may adjust the refundable amount proportionally.

4. Refund Conditions

  • Refunds are only made to the original payment method.

  • We may review access logs to confirm which units were accessed before approving a refund.

  • We may refuse a refund request where there is evidence of:

    • breach of Terms of Service (e.g., account sharing, redistribution),

    • fraud or abuse,

    • unreasonable conduct toward staff.

5. How to Cancel and Request a Refund

To cancel and/or request a refund:

  1. If you have a subscription, cancel it from your account area (where available) or by contacting us.

  2. Send your refund request using our official support channel: