Refund Policy

Refund Policy

Edgab Academy (edgab.com + academy.edgab.com)
Last Updated: February 12, 2026

This Refund Policy applies to online purchases of Edgab Academy learning products made through our checkout on edgab.com, with course access delivered through academy.edgab.com (the “Services”).

1. General Policy Principles

  • This policy applies to customers who purchase access via one of the following options (where available):

    • Subscription plan (monthly or annual)

    • Single course purchase (one-time payment)

    • Course bundle purchase (one-time payment)

  • All purchases are governed by this Refund Policy, our Terms of Service, and our Privacy Policy.

  • Refunds are issued only to the original payment method used at checkout.

  • If approved, refunds are processed within 10 business days of approval (processing time may vary by bank/card issuer).

2. Subscription Plans (if offered)

a) Monthly Subscription

  • You may cancel at any time.

  • Cancellation stops future renewals.

  • No refunds are provided for the current active monthly billing period.

b) Annual Subscription

  • You may cancel at any time.

  • Cancellation stops future renewals.

  • Refunds may be available for the unused portion of the annual term, calculated as:

Refund = (Total annual fee paid) − (Used months × full monthly price)
If the result is ≤ 0, no refund is payable.

3. Direct Course / Bundle Purchase (one-time payment)

You may request a refund at any time; however, refunds are calculated based on course units not accessed (regardless of the total course duration). A “Unit” means a top-level lesson/module section inside the course portal.

Refund Calculation (Unit-Based):

  • Unit Fee = Total Course Fee ÷ Number of Units

  • Consumed Fee = Unit Fee × Number of Units Accessed

  • Refundable Amount = Total Course Fee − Consumed Fee

Discount handling: If a discount code was applied, we may adjust the refundable amount proportionally.

4. Refund Conditions

  • Refunds are only made to the original payment method.

  • We may review access logs to confirm which units were accessed before approving a refund.

  • We may refuse a refund request where there is evidence of:

    • breach of Terms of Service (e.g., account sharing, redistribution),

    • fraud or abuse,

    • unreasonable conduct toward staff.

5. How to Cancel and Request a Refund

To cancel and/or request a refund:

  1. If you have a subscription, cancel it from your account area (where available) or by contacting us.

  2. Send your refund request using our official support channel: